Covid
Covid – 19 Precautions, Preparations and Protocols
Our Commitment to you
Welcome back
Welcoming back guests to Broadley Farm has never been far from our minds, and since we closed the doors back in November we have not lost hope of this being a reality in the coming months.
We realise that for many of you there are some concerns when it comes to staying with us but rest assured our main objective is to ensure that you can ‘Escape with Confidence’ and with this in mind we invite you to read all about the preparations and procedures that we have implemented.
We look forward to welcoming you back soon.
Our Approach
In response to the Covid-19 pandemic we have enhanced our exacting standards to a new level across all aspects of our operations.
The change we have implemented are based on the guidance we have received from HM Government, Public Health England and the National Health Service, supported by industry specific advice from UK Hospitality.
We can confirm that we have complied with the HM Government’s ‘Covid-19 Secure’ guidance on managing the risk of Covid-19 within hotels and guest accommodation. Due to the constantly changing nature of this guidance and advice, our internal operating practices and protocols will be continuously reviewed and immediately updated. The information detailed below may therefore change without notice..
General Practices & Protocols
Our Policy
- To wash our hands (or use hand sanitiser) regularly
- If unwell to follow official guidance on self-isolating.
- To wear PPE as appropriate and in accordance with HM Government Guidelines.
- To follow a policy of no physical contact and maintain social distancing, wherever possible.
Our Valued Guests
- You will be asked to provide current contact details or use the NHS track and trace app to check in on arrival.
- Please respect any social distancing measures in place, in accordance with current HM Government Guidance.
- We have cleaned the public areas and The Cottage with extra care and additional sanitisation will be in place of high touch points in the room and ensuite, such as, light switches, door knobs and TV remotes.
- We have removed non-essential items to minimise any contamination risk.
- Please wash your hands when returning to the Cottage.
- Please text via your mobile to communicate with us where appropriate to minimise contact.
- If in the unfortunate case, you have any Covid-19 symptoms such as fever, cough, shortness of breath, or loss of taste and smell, or a resident of an area subject to any current local “lockdown” restrictions, we ask that you contact us, and allow us to reschedule your stay.
- It is important to note that any guests displaying symptoms consistent with Covid-19 will be requested to seek medical attention. Should you be advised to self-isolate, we will request that you check out immediately and return home. If you are unable to return home, you will be required to pay any additional costs that are incurred.
We cannot wait to see you soon.
Updated February 2021
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